Free Shipping: Our suppliers sometimes offer free shipping promotions for residential or business curbside delivery within the 48 contiguous states. Please note that this does not include inside delivery.
Delivered to 48 contiguous states.
Lift Gate Service: Available at an extra cost and subject to availability at your local Freight LTL delivering terminal.
Order Processing: Orders are processed and shipped from Monday through Friday. Orders placed over the weekend (Saturday or Sunday) will begin processing the following business day.
Backorders: Items on backorder may require additional days to ship.
Shipping Transit Times: Begin once your order has left our warehouse. We recommend not scheduling installation/replacement until you have received your product to avoid any potential additional charges.
Delays: Delays in shipping or delivery issues due to the freight or ground carrier are beyond our control.
Equipment Arrival
Inspection: Upon arrival, inspect each item for damages and ensure the number of items matches the delivery receipt before signing.
Missing or Incorrect Items: Must be reported within 24 hours of delivery to our customer service department. Claims for missing items reported after this period may be rejected.
Damage Inspection: Thoroughly inspect each item in the presence of the driver before signing the delivery receipt. Note any damages or discrepancies on the receipt.
Important Notes
Contacting the Supplier: For issues related to damaged and returned items, please contact the supplier directly. HVAC Tactician does not handle these issues.
Responsibility: HVAC Tactician is only an informational provider of the products shown on the website. We do not directly sell these products. Please contact the retailer or supplier for any problems with your order.
